Help! I cannot login.

You will find help in this article if you are in one of these situations:

- Why can’t I login to the ISAN registry interface with my username and password?

- Why do I get an error when I login to the ISAN registry interface with my username and password?

Why can’t I login to the ISAN registry interface with my username and password?

You have forgotten where and  / or how to login to the ISAN registry interface. Watch the video! (< 1 min)

The url presented in the video is no longer used; the new url is: https://web.isan.org/public/en/login

Why do I get an error when I login to the ISAN registry interface with my username and password?

You try to login to the ISAN registry interface but get an error. Watch the video to fix the problem! (< 2 min)