This article describes the process to sign-in the ISAN Support Platform for new users and registered users.
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Access to the ISAN Support Platform : https://support.isan.org and click on Sign-in.
1 - Sign-in instructions for new users
For a first visit on the Support Platform, click on New to ISAN I-A? Sign up
Follow the instructions to create the access.
The email address must be the same used to contact ISAN-IA Customer Service.
After clicking on Sign up, this pop up shows up.
Email reception :
The next step is the password creation:
The new user has access to the Support Platform :
2 - Sign-in instructions for registered users
Click on Sign in
Enter the email address and the password, as defined in the previous step.
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Requests can be sent to our Customer Service through the Support Platform without sign-in.
Sign-in prior to send a request enables the user to have access to the Support Platform, to the history of all requests sent and answers received from ISAN-IA. |
